New Articles

  1. New Hanover Health Advantage Medicare Advantage Plan Termination Details

    Beginning January 1, 2026, New Hanover Health Advantage will no longer offer Medicare Advantage coverage. New Hanover Health Advantage will accept Medicare Advantage enrollments through the remainder of 2025, but coverage will end on December 31, ...
  2. FirstCarolinaCare Employer Group Plan Termination Details

    This is to inform you that your group’s current group plan will not be renewed. Effective January 1, 2026, FirstCarolinaCare will no longer offer employer group coverage. This means you must enroll in a new health insurance plan from another compa...
  3. FirstCarolinaCare and FirstMedicare Direct Group Medicare Advantage Plan Termination Details

    This is to inform you that your group’s current Medicare Advantage group plan will not be renewed. Effective January 1, 2026, FirstMedicare Direct will no longer offer Medicare Advantage coverage in your area. In order to maintain Medicare Advanta...
  4. FirstCarolinaCare and FirstMedicare Direct Individual Medicare Advantage Plan Termination Details

    Beginning January 1, 2026, FirstMedicare Direct will no longer offer Medicare Advantage coverage. FirstMedicare Direct will accept Medicare Advantage enrollments through the remainder of 2025, but coverage will end on December 31, 2025.  This doe...
  5. What is a Biosimilar?

    A biosimilar is a highly similar product to the original biologic medication already approved by the Food and Drug Administration (FDA). Biosimilars are made with the same types of natural products and administered in similar ways. Biosimilars have ...
  6. What is the Medicare Prescription Payment Plan?

    Starting January 1, 2025, Medicare members with prescription drug coverage (Part D) will have the option of spreading out (smoothing) your out-of-pocket Part D drug costs through monthly payments over the duration of the plan year (January-Decembe...
  7. FAQ's

  8. Do I have coverage when I'm traveling?

    Get expert medical help when you’re 100 miles or more from home. If you have an HMO plan, all Assist America ® benefits do apply. Don’t forget, FirstCarolinaCare only covers your emergency care while traveling. Assist America will not pay you back...
  9. Do I have coverage when I'm traveling?

    Have peace of mind whenever you travel 100 miles or more from home. With doctors, nurses and emergency medical technicians on staff, help is just a phone call away, 24 hours a day and 365 days a year.    Assist America ® can connect you to prompt ...
  10. How do I change or terminate my plan?

    If you wish to  terminate  your plan,  please contact customer service using the phone number  on your ID card.  Different plan types have different termination  procedures,  and our customer service team can  assist  you with  terminati...