This is to inform you that your group’s current group plan will not be renewed. Effective January 1, 2026, FirstCarolinaCare will no longer offer employer group coverage. This means you must enroll in a new health insurance plan from another company to have coverage beginning January 1, 2026.

If you have questions, please refer to your employer’s benefits manager or HR team or contact FirstCarolinaCare directly using the number on your ID card. Our customer service agents are here to assist you and are available Monday - Friday, 8:00a.m. to 5:00p.m. local time to answer any questions you have.