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If you wish to terminate your plan, please contact customer service using the phone number on your ID card. Different plan types have different termination procedures, and our customer service team can assist you with terminati...
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Last Updated: 04/05/2024
in Medicare Your Hally Account If you would like to appeal the decision related to a denied claim or coverage determination, you can find details on the appeals process for your specific plan in your policy materials. Your policy materials can be found by logging in to your mem...
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To find your member ID, you can refer to your FirstCarolinaCare or FirstMedicare Direct ID card. The member ID is printed on the card with other important information like copayment/coinsurance details. If you don't have your ID ca...
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Last Updated: 10/01/2020
in Medicare Your Pharmacy Info You might be able to get extra help paying for your prescription drug premiums and costs. Low Income Subsidy Rates For more info and to see if you qualify, contact: Medicare.gov at (800) MEDICARE or (800) 633-4227, TTY (877) 486-2048. 24 ...
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Last Updated: 07/12/2020
in Medicare Your Pharmacy Info
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For new FirstCarolinaCare and FirstMedicare Direct members, member materials containing i nformatio n regarding your health plan bene fits, perks and services are typically mailed to beneficiar ies wit hin 30 days of ...
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Last Updated: 09/26/2022
in Medicare Your Plan Coverage
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To find your member ID, you can refer to your FirstCarolinaCare or FirstMedicare Direct ID card. The member ID is printed on the card with other important information like copayment/coinsurance details. If you don't have your ID ca...
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Log into your member account on Hally.com or the MyChart mobile app. Once logged in, you should be able to view your prior authorization status by selecting Authorizations and check your claims status by selecting Claims from the main menu. ...