For new FirstCarolinaCare and FirstMedcare Direct members, member materials containing information regarding your health plan benefits, perks and services are typically mailed to beneficiaries within 5 business days of confirmation of enrollment or within 30 days of the policy effective date (whichever is later). Please note that your ID card will be mailed separately and within 10 business days of enrollment verification.  

You can also view your plan details and access your digital ID card by logging into Hally.com.