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  1. Extra Help Program - Low Income Subsidy (LIS)

    You might be able to get extra help paying for your prescription drug premiums and costs. Low Income Subsidy Rates For more info and to see if you qualify, contact: Medicare.gov at (800) MEDICARE or (800) 633-4227, TTY (877) 486-2048. 24 ...
  2. How do I change or cancel/disenroll from my plan?

    Changing Plan Types The Annual Enrollment Period (AEP) is the time each year, chosen by the Centers for Medicare & Medicaid Services (CMS), when you can enroll in a plan or switch to a new one. Unless you qualify for a Special Enrollment Perio...
  3. Is this benefit covered under wellness?

  4. Is my drug covered?

  5. How do I find a pharmacy?

  6. What are my rights and responsibilities upon disenrollment?

    If you decide to disenroll from your FirstCarolinaCare Insurance Company's Medicare Advantage plan, you're ending your membership. Disenrollment can be voluntary (your choice) or involuntary (not your choice). For more information on enrollment or d...
  7. How do I file a grievance or appeal a coverage decision?

  8. What is Medicare Part A?

    Medicare Part A is also called hospital insurance, and it covers: Inpatient hospital stays. Skilled nursing facility stays. Hospice care. Nursing home care. Home healthcare.
  9. I'm turning 65. What do I do?

    Getting Ready for Your 65th Birthday A Year Before Start thinking about your move to Medicare. Make sure you understand the difference between Medicare plan options. Start looking into what options are available in your area. Make sure you'...
  10. What is Medicare Part B?

    Medicare Part B is also called medical insurance, and it covers certain care from doctors, outpatient care, medical supplies and preventive care. Services like flu shots. Clinical research. Ambulances. Durable medical equipment. Mental healthc...