Clinical Guideline Resources

Clinical Review Criteria

InterQual® Criteria Access

FirstCarolinaCare uses medical necessity criteria based on published clinical evidence to make utilization and prior authorization decisions. Use of the InterQual® clinical decision support solution is one of the ways we help our provider partners deliver evidence-based appropriate care. Our aim in sharing these criteria is to provide our provider partners with this reference resource to review coverage criteria for prior authorization requests. This resource is intended to help providers and members better understand our decisions and how they align with current medical evidence.

If you are not a member of the FirstCarolinaCare Health Plan or a Participating provider, you can access InterQual® criteria through
this portal You can search for a specific guideline or use codes or keywords to locate information. 

Useful Websites

Alcohol and Substance Use Disorders

Appropriate Antibiotic Use

Asthma

ADHD

Chronic Obstructive Pulmonary Disease (COPD)

Depression

Diabetes

Hypertension

Osteoporosis

Potentially Inappropriate Medication Use in Older Adults

Preventive Care

Tobacco Use

Weight Management

Clinical Guidelines Resources have been developed to assist patients and providers in choosing appropriate healthcare alternatives for specific clinical conditions. Guidelines were developed by nationally recognized organizations and are evidence based. While clinical practice guidelines are useful aids to assist providers in determining appropriate care practices for many of their patients with specific clinical problems or prevention issues, the guidelines are not meant to replace the clinical judgment of the individual physician or establish a standard of care. Note, recommended services in association with the clinical guidelines are not a direct reflection of insurance coverage. Coverage for services is subject to the limitations specified in the member's benefit plan.

The recommendations contained in the guidelines may not be appropriate for use in all circumstances. Decisions to adopt any particular recommendation must be made by the provider in light of the circumstances presented by the individual patient. Accordingly, your health plan
 makes and receives no warranty, express nor implied, and all warranties of merchantability and fitness for a particular purpose are expressly excluded